Stay Safe 2020: Our Commitment to You

All three Bluefin Bay Resorts — Bluefin Bay, Surfside, and Temperance Landing — are open to guests, with limited resort services available at this time.

Thank you for choosing us to be a safe home away from home. Our team is ready to welcome you back safely and to provide our special brand of warm and friendly North Shore hospitality.

We all know things will look and feel different in a Covid-19 world – both for our staff and our guests. We appreciate your cooperation, patience and understanding as we navigate this new landscape together.

WHAT YOU CAN EXPECT FROM US…

Our team has worked diligently to modify public spaces and adopt best practices in day-to-day operations in accordance with the CDC, WHO, and state and local health officials. This page provides an update on our sanitation practices, safety protocols and resort services.

Guest Services Hours: Guest Services will be open from 7 am to 11 pm daily for check-in & check out. Please arrive before 11 pm or notify us in advance of your arrival time so we can provide you with appropriate information for check-in.

NEW Check-In/Out Hours:  We’ve adjusted guest check in time to 5:00 pm and guest check-out to 11 am. This additional hour is needed to fully clean and sanitize each guest room according to our new safety protocols. Thank you for your understanding.

Lodging: We’ll be spacing out guest reservations by leaving more time between guest stays to allow extra time for the deep cleaning and sanitization of each unit. Additionally, we’ve removed decorative pillows, bed scarves, and unnecessary accessories in the rooms for added safety and ease of cleaning. Each unit has an ample supply of hand soap, dish soap and sanitizing wipes for guest use.

Dining and restaurants: The Coho Cafe & Bakery is open daily from 7 a.m. to 3 p.m. for counter service takeout orders and outdoor seating only. Coho has new summer menus for breakfast and lunch and has added outside seating on the front patio and side/back. Order at the counter or call 218-663-8032. Read more here.

The Bluefin Grille is open daily from 3-10 p.m. for takeout, room delivery and very limited outside deck side patio seating. Please order from our new online menu or call 218-663-6200. You can now order online from your mobile phone. The Grille is working on both building additional outside dining seating and we’ll let you know when that becomes available. Read more here.

Pools, Fitness Centers & Spa: Due to Minnesota State Department of Health guidelines related to Covid-19, our indoor and outdoor pools and fitness centers are closed. We’ll update you as new information becomes available.

Waves of Superior Spa is working on safety protocols for a limited reopen at 25% capacity with a limited service menu as of June 5. Read more about Waves of Superior Spa safety protocols and services here.

Outdoor Activities: We encourage guests to take part in outdoor activities with appropriate social distancing — one moose apart — and other safety protocols in place. We’re offering guided hiking and biking excursions, but ask guests to drive to trailheads rather than shuttle if possible. Limited shuttle seating will be available and masks are required.

On the water activities include guided kayaking and wilderness canoeing. Yoga and other activities also resume under new social distancing and safety protocols. Please check our Activities Calendar for the schedule and note the safety precautions when you register for these activities.

Limiting Staff Contact: To the extent possible, we’re limiting face-to-face contact between staff and guests and asking everyone to adhere to the social distancing requirements as established by the CDC and state health officials.

Personal Safety: Our aim is to help protect both our guests and employees by doing an employee health screening before each staff member’s shift, this includes a temperature check. Any staff person who has symptoms is required to stay home.

WHAT WE ASK OF OUR GUESTS

For the health and safety of all, please stay home and reschedule your trip if you or anyone in your party is sick or has Covid-19 symptoms. Likewise, if you become sick while staying with us, please return home — even if that means checking out early.

Flexible Cancellation Policy: We’ve adjusted our cancellation policy so that if you need to cancel your trip or leave early due to Covid-19, we’ll provide a refund.

We want you to travel safely and stay well. While you’re visiting Bluefin Bay Family of Resorts, please be proactive about personal hygiene and practice social distancing in accordance with the Centers for Disease Prevention and Control (CDC) and World Health Organization (WHO) guidelines. Remember, the CDC recommends a safe social distance of six feet or more — or one moose apart.

We understand the decision about when to travel during these uncharted times is a personal one. Please know that we’ve adapted our cancellation policy to best accommodate your decision making. We believe Bluefin Bay Family of Resorts is indeed a “family” – and that includes our guests. Your loyalty is greatly appreciated and never taken for granted.

We’ll keep this page updated as our services and policies change. Please check back often for the latest updates.

Stay Safe. Take care.

James Taylor, General Manager

Dennis Rysdahl, CEO