Waves of Superior Spa is now open with limited services available in accordance with Minnesota Department of Health guidelines.
As we welcome you back to the spa, we’re committed to providing you with a safe and enjoyable experience. Please rest assured that our commitment is always to the health and safety of our guests, our team, and the community at large.
We all know things will look and feel different in a Covid-19 world – both for our staff and our guests. We appreciate your cooperation, patience and understanding as we navigate this new landscape together.
PARTIAL REOPEN – MASSAGE SERVICES ONLY
Under State Department of Health guidelines, spas can reopen at 50% capacity and only limited services. We know many of you have been waiting for spa services to resume, and we’ll do our best to accommodate your needs.
Here are the Waves Spa services available under the partial reopen:
To make a spa appointment or if you have questions, please call 218-663-6888. We have limited staff at this time and appreciate your patience returning phone messages.
WHAT YOU CAN EXPECT
Cleanliness & Sanitation: We’ve been working diligently behind the scenes to welcome you back to the resort and the spa safely. Our team is modifying adopting best practices in day-to-day operations in accordance with the CDC, WHO, and state and local health officials. We’ve extended the length of individual spa appointments to allow extra time for sanitation and safety protocols.
Limited Capacity: Services are available by appointment only. Guests may arrive up to 30 minutes prior to their appointment and will be greeted by a spa therapist. No walk-in appointments are available at this time.
Safety Protocols – Guests: Upon arrival, guests will be asked to complete a brief health screening, including a temperature check. Guests will be provided with masks to wear throughout their time in the spa, including during their massage.
Safety Protocols – Staff: All Waves of Superior Spa staff receive a health screening before their work shift, including a symptom and temperature check. Any staff experiencing symptoms will be asked to stay home and as a result – appointments may need to be rescheduled. Employees will be in masks when in contact with guests, including during treatment services.
Payment for Services: In order to minimize points of contact, spa services will be completed as room charges for all resort guests.
WHAT WE ASK OF OUR GUESTS
For the health and safety of all, if you’re experiencing any Covid-like symptoms, we ask that you reschedule your appointment. We’ve adjusted our cancellation policy so that if you need to cancel due to Covid-19, we’ll waive the cancellation fee.
